HELP / DELIVERY INFO

Shipping

You can choose either Royal Mail or DPD Courier Service (where available.)

Orders made before 12 will be shipped same day.

Orders made over the weekend will be shipped on Monday.

Royal Mail

Royal Mail is the UK’s national postal service and they are responsible for getting the package to your country; where it is handed over to your local postal service who will provide delivery. You can follow the package using the tracking number provided on your local postal services website once it arrives in country.

In the UK all Royal Mail orders will be sent on the tracked 48hrs service which will take 2 business days to arrive.

For all overseas orders, we use either Royal Mail Airsure or International Signed For, depending on the country. Delivery speeds vary depending on destination, but should take no longer than 5 to 10 business days.

DPD

DPD is a courier service, providing in most cases a faster shipment domestic and worldwide with more accurate tracking. You can track your package on the website or using the DPD app if you have it installed on your phone, or via text message where available.

You must order before 12:00 (Mon-Thu) for next day delivery in the UK.

Returns

We adhere to all national and international laws regarding returns. Please email us at support@thegrapplingauthority.com with any enquiries about returns.